Shipping

Thank you for choosing our products and completing your purchase. Below are the specific terms and conditions of our shipping policy, which is designed to provide you with a clear and transparent description of our shipping services.

Shipping Processing Time

We attach great importance to every customer's order. All orders will be processed within 1-3 days after the order is placed, and we will do our best to arrange the shipment as soon as possible. Normally, our standard delivery time is 1-3 working days after the order is placed.

However, in the actual transportation process, sometimes we encounter some situations that we cannot control, which may cause the delivery time to be extended by 1-2 days. Common situations include but are not limited to:

• Third-party carrier factors: Third-party carriers may fail to arrive at our warehouse to pick up the goods on the scheduled pick-up date due to their own operating arrangements, traffic conditions, etc.
• Carrier terminal delays: After picking up the goods, the carrier may encounter unexpected situations such as cargo backlogs, equipment failures, and personnel deployment at its terminal (such as logistics transit centers, etc.), resulting in delayed cargo transportation.

Once the above situations occur that may cause the delivery time to be extended, our professional consultant team will contact you as soon as possible to inform you of the expected delay in detail and provide a revised estimated delivery time, so that you can keep up to date with the latest developments of your order.

Shipping costs and estimated delivery time

We offer a variety of shipping methods to facilitate you to choose the most suitable delivery service according to your needs.

Enjoy free standard delivery on every order at no extra cost.

At checkout, you can flexibly choose the shipping method based on the delivery time and budget, and we will arrange the shipment for you as soon as possible.

Shipping confirmation and order tracking

When your order is shipped, we will immediately send you a shipping confirmation email. In this email, you will receive an important order tracking number.

The order tracking number will be effective within 72 hours after the order is shipped from our warehouse. You can use this tracking number to check the shipping status of the order in real time on the corresponding logistics website or our official platform to understand the current location of the goods, shipping progress and other information. This way, you can keep track of your order and wait for your order to arrive.

If you have any questions or need further assistance during the shipping process, please feel free to contact our customer service team and we will serve you wholeheartedly.